| 9:15-9:45 | Registration and Coffee |
| 9:45-10:45 |
Theoretical Approaches to Bad Faith
|
| 10:45-11:00 | Break |
| 11:00-12:30 |
The Law of Claims Practices
|
| 12:30-1:30 | Lunch |
| 1:30-2:45 |
Empirical Perspectives on Claims Practices Regulation
|
| 2:45-3:00 |
Concluding Remarks
|